Working with universities to transform their international capacity and performance
Author: Dr. Parves Khan
Dr. Parves Khan is Vice President, Market Research and Insight, for INTO University Partnerships. Over a career that has lasted more than 25 years, she has run her own research consultancy, transformed the research and insight function at digital-first insurance company Ageas, and, most recently before INTO, led global research and insight at Pearson. Parves has been designated as one of the Iconic Women Creating a Better World for All by the Women Economic Forum (WEF), and she counts among Women in Data UK’s Twenty in Data and Technology 2020. She holds a BSc, Political Science and Government, from the University of Wales, Cardiff, and a PhD, European Union Integration, from the University of Bristol.
Before 2020, souring diplomatic relations between China and the US counted among several variables that precipitated in a small-but-steady decline in international student enrollment at American universities. Compounded with the global COVID-19 pandemic and skepticism regarding the initial US coronavirus response, perceptions of the study destination worsened not only in China but around the world, contributing to what would become historic international enrollment losses.
Over the course of 2021, INTO conducted two global surveys of education counselors and agents to gauge sentiment toward different destination countries as the pandemic continued — one in spring, and one in fall. The surveys show that, in the last year, perceptions of the US as a study destination have improved significantly in the China, Hong Kong and Macau (CHKM) region, and across the globe. Simultaneously, the latest Open Doors and visa issuance data suggest student demand is rebounding, too.
Although the emergence of the Omicron variant has renewed anxieties around international educational exchange — more so in some regions than others — these findings serve as strong signs that US international higher education is on the road toward recovery.
Over the last 22 months, education agents have offered higher education institutions a lifeline to prospective international students around the world. Continuing to support students in finding their best-fit universities through initial lockdowns and subsequent case surges, agents have also been the first to register the inevitable changes in study abroad decision-making brought on by the COVID-19 pandemic.
INTO’s recent, global agent survey shows that, across the board, agents feel study abroad aspirants are increasingly price-sensitive and focused on securing a stronger return on their investment from their international degree, especially in terms of career outcomes. At the same time, though agents anticipate student demand will return to face-to-face learning, they have registered increased interest in blended delivery among rising international students — a definite departure from pre-pandemic preferences. Amid these emerging and enduring trends, one thing is clear: flexibility must feature in the international education sector’s strategies to engage and support students as they navigate the new terrain before them.
Living through the global COVID-19 pandemic has given all of us a fresh perspective on life. For Gen Z, coming of age under lockdown has coincided with constant exposure to online conversations around issues such as economic inequality, racism and climate change as well as an ongoing navigation of disinformation. Together, these experiences have profoundly shaped how they view their future — especially when it comes to higher education.
INTO recently undertook a survey of Gen Z students worldwide who plan to or currently study abroad. Our research shows a generational shift. Prospective and new international students are more discerning and more focused on making a difference than the cohorts that came before them, looking at their opportunities to study abroad through lenses different to those used by their predecessors. Nearly three quarters of them believe that a university’s capacity to give them the skills they need for their future is more important than its ranking, and they are considering institutions’ track records on social issues as they complete applications.
The world over, Gen Zers are emerging from the last 18 months clear-eyed about the need for a better, greener, more equitable future — and the importance of an international degree in helping them realise it.
The COVID-19 catastrophe has led every sector in every corner of the globe to rethink its modus operandi. In the context of international education, that means considering more carefully the changing expectations and motivations of the rising generation of international students, using them as guiding principles around which to imagine new modes of recruitment and teaching.
This August, INTO carried out a survey of Gen Z students around the world who are interested in or currently studying abroad. We did so with one question in mind: how will rising international students’ collective experience of the pandemic drive new paradigms of learning and working? What we found is a generation of students who are singularly resilient, adaptable and set on forging a brighter future for themselves. More than half of them are actively considering a new career path in the wake of COVID-19, and most link an international degree to clear-cut objectives that will help them pivot to career success. In order to facilitate that success – and post-pandemic recovery – the international education sector must respond to Gen Z’s evolving demands, implementing innovative programmes and delivering concrete outcomes.
The international education sector is no stranger to shocks to student mobility. In INTO’s 15-year history alone, global crises ranging from the Great Recession of 2008, to the 2012 MERS outbreak, to the 2014/15 drop in oil prices, have all affected mobility patterns. However, market conditions have rebounded after each of these challenges, driven by study abroad aspirants’ enduring enthusiasm for cultural exploration, for personal and professional development; in short, for life-changing educational experiences.
In June 2021, INTO conducted a global survey of international students who currently hold offers from our partner universities in the UK and the US, gauging their attitudes toward studying abroad in the context of COVID-19. The vast majority of respondents indicated they were confident and excited to start their studies this autumn—proof that, whilst crises like the pandemic erect barriers to international student mobility, they do not quash demand. Now more than ever, we must not lose sight of just how powerful students’ motivations to study abroad are, for it is those motivations that will serve as levers recovery in 2021 and beyond.