Is in-person learning irreplaceable? Agent perspectives on emerging and enduring international education trends in the context of COVID-19

Over the last 22 months, education agents have offered higher education institutions a lifeline to prospective international students around the world. Continuing to support students in finding their best-fit universities through initial lockdowns and subsequent case surges, agents have also been the first to register the inevitable changes in study abroad decision-making brought on by the COVID-19 pandemic.

INTO’s recent, global agent survey shows that, across the board, agents feel study abroad aspirants are increasingly price-sensitive and focused on securing a stronger return on their investment from their international degree, especially in terms of career outcomes. At the same time, though agents anticipate student demand will return to face-to-face learning, they have registered increased interest in blended delivery among rising international students — a definite departure from pre-pandemic preferences. Amid these emerging and enduring trends, one thing is clear: flexibility must feature in the international education sector’s strategies to engage and support students as they navigate the new terrain before them.

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